I’m looking forward to embarking on a new adventure as a corporate tweeter. As such, I’ve taken a good deal of time accumulating best practices for corporate accounts. Many of these are the same as I would recommend for anyone operating a business Twitter account for themselves:

1. Have a mission/message in mind before you post your first tweet.
2. Your message should also consider your target audience.
3. Twitter directories are a good way to gain some followers initially, but there is no get followers quick solution.
4. Be selective in following. There is no need to follow everyone who follows you.
5. Be careful of your language. This is even more important for corporations than for individuals.
6. Your posts are 100% public. Remember that bad news travels faster than good news and anything your shareholders wouldn’t like will travel out of the Twitterverse and onto TV screens and into newspapers.
7. Corporations need to select a voice. It’s best if one person, or a couple of people, man the account, for consistency, and to be sure there’s no redundancy. Most corporations invoke the royal ‘we.’  Other more customer-service oriented Twitter accounts have used an individual speaking from the first person.
8. A regular stream of content is important to any Twitter feed to maintain followers. Appropriate corporate topics include:

• • respond to follower/customer inquiries
  • retweet satisfied customer tweets
  • link to updated/interesting information on corporate websites/blogs
  • retweet updates from affiliated Twitter accounts
  • Twitter contests
  • advance notice of corporate news
  • Twitter discount codes
  • stimulate Twitter discussions with product-related questions
  • product-related trivia
  • run online surveys
  • photos of corporate events

Have some other ideas? Please share in the comments!

Bird art by Triax Mills.

So, you’ve decided to join Twitter.

Welcome. Anyone can tailor their Twitter experience to something they enjoy. You can make friends, communicate with your family, get the latest news, see behind the scenes on movie sets, get out a marketing message, or look for creative inspiration. All of these objectives can be met with Twitter, if you know that’s what you want to do.

1. Twitter is not complicated. Each post can be up to 140 characters long. The site counts the characters for you.
2. Twitter addresses are represented with @ – so my Twitter address is @dcgrrl – that will take you to a Twitter profile page, where you can read someone’s tweets and opt to follow or un-follow anyone on Twitter.
3. To keep posts short and to the point, Twitter shortens web links and people sometimes use the same SMS text shorthand they use with their phones, like omg & thx alot.
4. You only have to read the folks you’ve decided to subscribe to, or follow.
5. Choose to follow people that will bring informative or entertaining value to your Twitter stream. Remember you don’t have to follow everyone that follows you. Beware of scam Twitter bots — those that are simply sending links to credit card or adult sites — they’re probably not real people, you should ignore them like spam e-mail.
6. Feel free to un-follow someone if they’ve gone off topic or are over-tweeting for your reading schedule. You know when you read your tweets, and how many tweets you’re interested in reading.
7. If you especially like someone’s post, or tweet, you can ReTweet it, signified by RT, and share it with your followers. Or save it as a Favorite for later reference. Posts go by in real time from all over the world. That immediacy is part of Twitter’s charm.
8. Be careful of your language. Use a word like ‘p0rn’ in one post and you’ll be surprised by the type of followers you’ll gain. On the other hand, try cupcake + baking and you’ll eventually have the entire recipe contingent on your tail. And depending on your motives, that could be a good thing. (There are a lot of good cooks tweeting!)
9. Topics that get lots of reference earn a hashtag # — such as #SOTU for State of the Union — as an indexing bookmark, so it’s easier to search everyone’s tweets for comments.
10. Your Twitter posts are 100% public and anyone can read them. You can change your privacy: There are options to PROTECT your posts from being seen (under Settings), except from the followers you approve — perfect for kids who want to tweet — and you can BLOCK unwanted followers on individual profile pages. Use these tools to keep the Twittersphere safe for you and your family.

Now for some valuable references…

• http://search.twitter.com/search: You can search for anything on Twitter without having an account.
• Twitter Grader: Here you can find the ‘Elite’ tweeters worldwide and in your area for ideas on whom to start following.
• Localtweeps: Looking for friends? Localtweeps helps you find other folks on Twitter near you geographically, that you can tweet-up with in real life.
• WeFollow: Search for people to follow based on topics you’re interested in.
• Mr. Tweet: Helps by providing personalized recommendations for you.
• Twittervision: It lets you see tweets pop up all over the world, just what’s happening on our planet via Twitter.
• Tagalus: Defines the Hashtags.
• Corporate Avatar: Like Facebook, Linked In and other places, you need an avatar at Twitter. If you’re representing a company, you may want to be a bit strategic about your avatar.
• tinyurl: Twitter automatically shortens many links that people put into their posts. But sometimes you need to shorten your link to make it fit under the 140-character limit. This service is very handy and free (and run by donation).
• SMS language: Another helper in keeping your messages short and to the point is the shorthand you may already be familiar with from text messages. This link will take you to a brief dictionary on Wikipedia in case you get confused.
• #followfriday: This happens every week. Tweeps share some of their favorites with their followers and tag their post #followfriday or #ff. There is also a Wednesday version of this, #women2follow, for the ladies.
• Twitter Guide Book: from Mashable – very comprehensive!

PS: Tweeps I follow, featured in the image above: comedian @MichaelIanBlack, media journalist @HowardKurtz, DC shadow representative @MikePanetta, and homemaker and creative powerhouse @thepioneerwoman. More folks I follow on Twitter on my Tweeps I like page.

UPDATE: You will by default get e-mails from Twitter that notify you when someone starts following you. This includes a link to that person’s Twitter profile. You can turn this notification off at your Twitter settings page under Notices. However, if you take a look at your new followers, you can quickly identify if these folks are obvious spam accounts, and if they are, you can block them. (Actually, you can block anyone.) That helps Twitter keep the Twittersphere clean, and it protects your privacy from these folks.

W had his big press conference yesterday and the press gave him some face time. But why did SO MANY front pages choose to give him the same kind of face time? Is there a conspiracy in the layout departments of our nation’s newspapers? What gives?

Anderson Cooper’s 360 announced today” Since joining the Republican ticket, Sarah Palin hasn’t said a peep about her religion so we decided to look into her beliefs for a piece on AC360 tonight.”

The scariest thing about all of this is that we have heard so little from Sarah Palin herself and the election is less than two months away from today. Trying to guess a candidate’s beliefs by videos and things her minister said is unfair now, as it was to Obama.

BUT it is worrying to not know more about this woman stands on national and international issues.

The nation is obviously anxious for access, to ask her questions on these issues and others (like separation of church and state).

Obviously McCain wants Palin on the campaign trail, but it’s time to let the free press do its job, and ask the questions that the American people need the answers to. McCain, Obama and Biden have been under the glass for over a year, answering the hard and sometimes painful questions from the press and the people. It’s Palin’s turn.

Step up and speak for yourself, Palin!

It’s the last week of Fishnet Music, a record store I opened 3 years ago with my friend Lisa and her mother Terry in Ocean City, MD.
Our doors will close Friday, March 31 after lots of blood, sweat and tears – mine has been mostly remote, e-mailing ads and website updates from DC, after the first summer of driving back and forth every weekend.
If you live down there, please stop by and get some great deals on CDs and records at our close-out sale. If not, think of us this week. It’s hard to say goodbye. We met some wonderful bands that played in-store performances for us, and really enjoyed giving people an alternative place to look for and learn about music.
www.fishnetmusic.com